Your parents' tech line and scam check, so you don't have to be.
Patient help by phone for every device question, a "call before you click" line for anything that looks off, and a two-minute monthly report for you.
Reserve a founding-family spot
Why families are adding a second line of defense
How it works
- You enroll your parent in about three minutes.
- With their permission, we help set up their devices, backups and account security.
- They call one number for any device question, or to ask "is this a scam?"
- You get a plain-English report each month: what we helped with, what we flagged, what to watch.
What's included
Phone and screen-share help
Phones, tablets, TV streaming, printers and email, at your parent's pace.
Call before you click
A second opinion before they pay, click or call back anyone suspicious.
Monthly check-ins
A friendly call to catch problems before they become emergencies.
New-device setup
We walk them through a new phone or tablet step by step.
Account alerts
Help spotting breached accounts and changing passwords safely.
The family report
A short monthly summary so you always know where things stand.
Plans
One Parent
Everything above, for one parent.
Two Parents
Two parents in one home, with priority response.
Gift it
A thoughtful gift for Mother's Day, Father's Day or the holidays.
Trust and privacy
Your parent stays in control
They approve every remote session, and can end it anytime.
No passwords or card numbers by phone
We will never ask for them. If someone claiming to be us does, hang up.
Upfront about how we work
Tellwen uses AI-assisted support, and we tell your parent when a call is assisted or recorded.
Questions
Does my parent need to be tech-savvy?
No. They just call.
What devices do you help with?
iPhone, Android, iPad, Windows, Mac, smart TVs and printers.
Can I cancel?
Yes, anytime, online.
Where are you?
We're launching in Dallas–Fort Worth and help families nationwide by phone.